Step 1 of 20 5% Thank you for trusting Direct Guard Security Services to be your source for security services and we look forward to sharing success. We appreciate your kind expressions of appreciation, and are especially grateful for the recent decision. We look forward to taking this opportunity and create a long term relationship. We are proud to welcome you as new client and look forward to many years and success in working together. Direct Guard Security Services endeavors to provide you the quickest and most reliable means of contacting needed personnel. Your first point of contact for any issues is the Dispatch / Command Center @ 800-578-2123 extension 1. Our goal is to have a smooth transition; process please fill out the form below. If you have any questions or if we can be of any assistance please do not hesitate to contact us.Billing InformationCompany Name*Address* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code AP Contact Name* First Last AP Contact Email* AP Position*Phone*FaxNet Terms* Net 15 Net 30 Net 45 Net 60 Net 90 Preferred method of billing* Email Mail Both Billing notes Please add any other billing details as required Emergency ContactsEmergency Contact 1 - Name* First Last Position*Phone*Email* Notes Property BasicsProperty Name*Address* Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Service Main Contact* First Last Position*Phone*Email* Are there multiple addresses for your property?* Yes No If yes, please list the addresses. Are there multiple addresses for these property?* Yes No If yes, please provide details of each building. Will you want maintenance issues reported?* Yes No Will you want maintenance issues reported?* Yes No Supportive DocumentsPlease include all documents listed below if possible. Post Orders Drop files here or Property Map Drop files here or Parking Rules Drop files here or Past Reports Drop files here or Additional Documentation Drop files here or Service Goals and ChallengesWhat are your top three goals utilizing a security guard/patrol service? What challenges have you had with your past security service provider? Please describe what type of an officer you would like? Security Service SchedulePlease list all of the hours/days for your service. If you are contracting for a patrol service please identify your stops. If an on-demand contract please place on demand. MondayNote TuesdayNote WednesdayNote ThursdayNote FridayNote SaturdayNote SundayNote Managing an active account has become easier than ever with Direct Track. Monitor guards, view reports, and more with the simple click of a button. Please Click on the logo to Sign In. Direct Track User InformationPlease list all Direct Track users associated with this property.Please list all Direct Track users associated with this property.*User's First and Last NameUser's Email AddressUser's 6-Digit Birthdate (for password) Eg. 79/12/24 Direct Track ReportingWould you like to auto-schedule reports? Yes No What days and time would you like to receive your reports?DayTime What users would you like to include in the distribution list?User / NameEmail Vehicles RequiredIf applicable, list all vehicles required for your site.Vehicle Type* None Car Golf Cart Bicycle Segway Other If other, please specify Specific uses for the vehicle Parking location Routine PatrolsPlease list all of the routine patrols that will be conducted by officers. Area Patrolled* Points of interest* Scheduled TasksPlease list all of the scheduled tasks that will be required at specific times.*TaskSchedule Please provide us with specific detail/instructions regarding the tasks the security guard should consider/be appointed to. Example: Lock up the pool, unlock laundry room, etc.Points of interest* Parking Issue TypesPlease list all of the parking issues you will be reporting at this property. Please list all of the parking issues you will be reporting at this property and their priority level (1-Critical, 2-Cautionary, 3-Routine).* Security Issue TypesPlease list all of the security issues you will be reporting at this property.* Maintenance Issue TypesPlease list all of the maintenance issues you will be reporting at this property. Security Officer Breaks SchedulesThe following is a list of all California statute breaks and schedules associated with Direct Guard Security Services and the times the officers are allowed to take breaks. Keep in mind, under California statute, Direct Guard Security Services and the officers have signed an agreement thereby paying them for their breaks on location and subsequently requiring the guards to remain on post during said breaks in accordance with California statute. In the event of an officer would like to take an off site uninterrupted lunch they have the right to do so. Our company policy is for them to contact dispatch in advance and request a relief officer/supervisor to stay on site while they are on break. They have the option to take a 30 minute or 1 hour lunch in the middle of their shift. Shift Structure Breaks Lunches 8 Hour Shifts 2 (10 minute) Breaks 1, 30 minute lunch (uninterrupted) 5 Hour Shifts 1 (10 Minute) Break No lunch required 6 Hour Shifts 1 (10 Minute) Break 1, 30 minute lunch (uninterrupted) may be waived if agreed to by employee and company 10 Hour Shifts 3 (10 minute) Breaks 1, 30 minute lunch (uninterrupted) 12 Hour Shifts 3 (10 minute) Breaks 2, 30 minute lunches (uninterrupted) * By checking this, you acknowledge that you have read and understood the above policies. Officer Break and Parking LocationsPlease indicate any authorized break locations for the guard on your site?* Please indicate where the drinking water locations for the guard on your site are.* Is there a designated smoking area on your site and where is it located?* Where is the designated restroom facility location for officer(s)?* Please indicate any authorized parking locations for the guards personal vehicles and any requirements such as passes etc.?* Direct Guard Services EquipmentDirect Guard Security Services will need to maintain equipment on site needed for performing the duties set forth under the post orders and contract. Client is responsible for designating these areas in accordance with the contract. These areas will require electric power to maintain the charge on site cell phones , procedures folder, radios, metal detectors etc. being utilized for the performance of the services rendered.If an indoor location is not available for the equipment, Direct Guard Security Services will provide a key lock box and mailbox on the premise to facilitate maintaining a secure location for said items. These boxes will be combination lock protected and upon request of the client, Direct Guard will provide management with the combination to them. Please indicate below the locations for the equipment listed. If the equipment listed is “not applicable” please enter N/A in the space provided. This information will minimize potential miscommunication between Direct Guard Security Services and your organization, team, and staff.On Site Equipment LocationsSite dedicated cellular phone for tracking and reporting purposes?* Site radio's location? (if applicable)* Site Procedures Folder being utilized on your site? (includes copy of Post Orders)* Lockbox to maintain keys (if applicable).* Mailbox to maintain equipment (if applicable)* Chain of CommandWe understand that contracting to a third-party security service provider is not the easiest decision. We would like to thank you for your trust in our company. We would also like to share with each customer that we do have a chain of command that we take pride in as it has great results in operations management. We expect customers to communicate directly with our assigned management/dispatch team for any questions, concerns or any requests. If this is followed we can ensure that we get each issue, concern or request completed in a timely and professional manner. Thank you for your time in these matters. Ensuring a smooth transition will lead to increased success for all.